COMMONLY ASKED QUESTIONS

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QUESTIONS AND ANSWERS

Will I be able to edit the website when it's done?

Yes - if you want to be able to make changes to your site we can send you an admin login and get you started. It's a fairly straightforward system to use!

Is the site safe and secure?

Yes - all of the sites we build use secure server encryption (the 'https' at the beginning of the web address).

Is the site backed up?

Yes - we make daily backups of your website, so even if there is a issue and you need to roll back to an earlier version, that's no problem.

If I need you to make a change on my website, add a page or a product or just do some work on my site, how much do you charge?

Once your site is finalised and online, any ongoing work is charged at $60 per hour + GST. However, we only charge for the minutes spent (be careful of companies that have a 1 hour minimum fee!)

Do you offer hosting services?

Absolutely - our hosting prices are $199+GST, which includes emails (up to 5GB), the site, and the domain name renewal.

Can you help with email addresses for my new site?

Yes - all of our hosting plans include as many email addresses as you need (but keep in mind there is a total storage limit of 5GB).

I already have a website, but it needs updating - can you help?

Yes, but you need to move your hosting over to our servers. We only work on sites that we host to make sure everything is safe and backed up, and that your new/updated site will run properly.

Can I move my site to another hosting company after you have built it?

You can, but keep in mind that we only work on sites that we host so as soon as you move to another hosting company, we won't be able to help.

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