021 055 9077 Get in touch
021 055 9077 Get in touch
Included with every build

Edit your own website.

ClientDesk is a plain English editor built into your WordPress dashboard. Type what you want changed, and it happens. No page builder to learn, no support ticket, no waiting on us to get to it.

Already a client? ClientDesk is already installed. Look for it in the left hand menu of your dashboard, under the ClientDesk heading.
Get in touch See what it does
ClientDesk
YOU Change the heading on the services page to "Auckland's most trusted plumbers"
CD Done.Heading updated and saved. Snapshot kept if you need to roll it back.
YOU Add a new page called Drain Unblocking and put it in the menu
CD Done.Page created at /drain-unblocking/ and added to your navigation.
What it is

Edit your own website,
in plain English.

Most website owners never touch their own site. Not because they do not want to, but because the tools assume you already know WordPress. Blocks, builders, rows, columns, widgets. It is easier to email someone and wait.

ClientDesk removes that step. You describe the change the way you would say it out loud, and it finds the right piece of the page, makes the edit, and saves it. Every site we build comes with it at no extra cost.

It runs inside your own dashboard, on your own site. There is no separate login and no third party service holding your content.

  • Change any wording on any page, from a single price to a whole paragraph.
  • Swap an image. ClientDesk shows you what is on the page and you pick the one to replace.
  • Add a new page and put it in your navigation, without opening WordPress admin.
  • Have content written for you. Describe what the page needs to say and it drafts it.
  • Edit on the page. Click the thing you want changed and type the change.
  • Undo anything with one click, for up to 30 days after the change.
It is not a page builder. ClientDesk edits the site we built for you. It does not hand you a blank canvas and a manual.
How it works

Three steps, and no WordPress knowledge.

01

Open ClientDesk

Log in to your website and click ClientDesk in the menu. Pick the page you want to change from a plain list of your pages.

02

Type the change

Say what you want in normal English. "Change the phone number in the footer." "Make the second paragraph shorter." "Swap the photo at the top."

03

Check and save

You see what changed before it goes live. A snapshot is taken automatically, so anything you are unhappy with can be undone.

What is included

Everything you need to keep your site current.

Plain English editing

Type the change the way you would say it. No blocks, no shortcodes, no HTML.

Image replacement

Ask to swap a photo. ClientDesk lists the images on the page and you choose which one goes.

New pages

Create a page and add it to your navigation in seconds, in the same style as the rest of the site.

Content writing

Describe what a page needs to say and it drafts the copy, ready to publish or edit further.

Change history

Every edit is logged with what changed and who made it, so nothing on your site is a mystery.

Automatic snapshots

A backup of the page is taken before every change is written, and kept for 30 days.

Built in SEO checks

Set the phrase a page should rank for and get a straight red, amber or green on how well it targets it.

Broken link watch

Pages people land on that no longer exist are logged, so a dead link can be pointed somewhere useful.

If it goes wrong

Nothing you do
is permanent.

The most common reason people will not touch their own website is the fear of breaking it. That fear is reasonable, so ClientDesk is built around it.

Every change is backed up before it is written, not after. If a change is not what you wanted, you put it back the way it was and carry on.

Before the change
A snapshot of the page is taken and stored. It happens automatically, every time, whether the change is one word or the whole page.
After the change
You see exactly what was altered. One click puts it back, for up to 30 days.
On the server
Sites on our hosting also carry 21 day rolling backups of the whole site, independent of anything ClientDesk does.
And if you are stuck
Call 021 055 9077 and speak to the person who built your site. ClientDesk is there so you do not have to, not so you cannot.
Every 28 days

A plain English report on how your site is doing.

Alongside ClientDesk, every site we look after sends you a report every 28 days. It arrives by email with a PDF attached. There is nothing to log in to and nothing to configure.

It is written for a business owner, not an analyst. Every figure is compared with the 28 days before it, so you can see the direction of travel rather than a number with no context.

If a figure is not being tracked on your site, it says so rather than showing you a zero.

What is in the report
The numbers that matterPhone taps, email enquiries and total visits, each against the previous 28 days.
How Google is treating youVisits from Google, how often you were shown in the results, and how often people clicked.
Your tracked searchesThe phrases you have chosen to chase, and where you currently sit in the results for each.
What people actually searchedThe real search terms that brought people to your site, straight from Google.
Where they landed and howThe first page people arrived on, the device they used, and where they came from, including AI assistants.
Speed and healthHow fast the site loads and anything that needs attention.

Phone taps are counted when someone taps your number on a mobile. It shows interest, and will not always mean a connected call.

Worth knowing

What ClientDesk
will not do.

Every tool like this is sold as though it does everything. This one does not, and it is better that you know where the line sits before you rely on it.

For anything on this list, call us. Most of it is quick, and for hosted clients simple jobs are often free.

  • It will not redesign your siteChanging the whole look, the layout of a section, or the structure of the site is a build job, not an edit.
  • It will not replace judgementIt writes competent copy quickly. It does not know your trade the way you do, so read what it writes.
  • It does not touch your server or emailHosting, mailboxes, domains and DNS all sit outside it.
  • It only runs on sites we buildClientDesk is part of an Impact Websites build. It is not sold separately or bolted onto someone else's site.
The cost

Included with every build. No extra charge.

ClientDesk is not an upsell and it is not a subscription. It comes with the site, it stays with the site, and it is one of the reasons our clients stop paying someone to change a phone number.

Every price we charge is published, including what you pay each year after the build.

See our pricing Website design Website hosting Read the walkthrough
Ready when you are

Talk to us about a site
you can actually edit.

Get in touch